HCCS Technology Answers

Here are some steps you can try if you are having problems with your computer

Staff laptop won't turn on, even if plugged in:

• Turn off the computer, press and hold the PWR button for 4 seconds.
• Leave only keyboard and mouse connected, disconnect all externally connected devices such as Docking Station, USB storage devices, displays, and printers.
• Unplug the AC adapter from the computer.
• Press and Hold the Power button for 15 seconds to Hard Reset.
• Re-Connect the AC adapter.